service agreement

 

This service agreement sets out the terms and conditions between me, the service provider, and you, the recipient of these services.

confidentiality: I will not share private information of anyone I work with. This includes private data and any personal information shared with me.

privacy: If you are accessing my content through a third-party web provider (i.e. Youtube or Momence) including anything that is embedded into this website, please be aware that they may collect data from you, including your location. If you book with Fitogram, please note they have their own privacy policy

materials + equipment: I ask that you take care when borrowing any equipment belonging to me and the studios, including mats, bolsters, blocks or using the facilities. If any of the equipment gets damaged or broken whilst you are using it, please notify me. If you cause any damage to the material when using it you may be asked to replace it or pay for the reparations, depending on the nature of the damage.

cancellation: for drop-ins, class cards and flatrate memberships you may cancel your class booking 6 hours before the class starts and receive a refund. You may also transfer your booking to another class. After this time you may still cancel but you will not receive a refund.

If the class is cancelled by me and you have paid for a drop in or used a 5-10-20 class card, you will be refunded or receive credits, according to your choice.

the purchase of class cards + flatrate memberships are non-refundable and may not be transferred to another person

flatrate memberships do not auto-renew.

for flatrate holders, classes cancelled during the period of your flatrate are non-refundable or to the teachers discretion.

If I am unable to teach due to sickness the class may be taught by another teacher or cancelled.

payments made for retreats + events are all non-refundable unless you find someone to take your place. In which case an admin fee is applied.

property + rights: if you pay for access to any recording of a class you do not have permission to share or post it anywhere publicly. Please respect this honesty policy, thank you.

online participation: booking for an online class is for the individuals who’s name is on the booking only and may not be shared. Every person participating in the class must make a booking and payment, unless already clarified with me before the class starts.

time keeping: classes will start on time, late comers are welcome up to 5 minutes after the class has started. I know that it’s not always easy to arrive on time because of life, but anything more than 5 minutes is disturbing for me and others in the room. After the 5 minutes you will not be let in.

participant conduct: These practices are done intentionally within community. Please be open to the shared space, to gather, share, exchange and chat. We hold the space together. That means that whilst you are primarily in the class for you and are welcome to take care of your own individual needs, you are also contributing to the space for the others. Please respect the shared space and the teachings.

Phones are not to be brought into the studio space. Leave it in the changing room.

Practice with a t-shirt or top on

As the facilitator of the space I create the framework that we work within. I set the boundaries and limitations and I bring the teachings that align with serving embodied learning and spiritual practices. That may or may not align with your personal wishes, in which case you are welcome to stay and explore, or leave, but if you stay in my space you must respect my teachings and the way I deliver the work.

I will ask you to leave if I think that you are not able to do that or if you disrupt the space.

limitation of liability: if you attend class at the studio you are responsible for all of your own possessions, I or the venue will not take any responsibility for them.

You are also responsible for your own personal well-being (mental and physical). Please treat your body with respect and kindness. If you are working with an existing injury or condition please let me know before the class. Please tell me if you are pregnant before the class. If you have been ill or had recent surgery please make sure you’re feeling good enough to come back. It’s part of my job to support you lovingly on all of this, but you must also recognise where your personal responsibility is.

I work with many different people who have experienced many different things in life. Some of those people are working on reconciling traumatic events and recovering their mind-body agency. This is all welcome in the space, but please know that part of the nature of embodied reconciliation is to revisit old emotional responses and re-experience and reintegrate them into your present. That can be confronting and it’s essential that you go slow. If it will help you to tell me more specifically what you’re working with, please come and talk to me. You are ultimately responsible for how much you can engage with the work and where you decide to hold back.

I am responsible for respecting your personal space, asking permission before using any hands on assistance and not putting you and your body in any irresponsible circumstance that may cause injury. I am properly trained to work with the body and teach movement and regularly update my knowledge. You have complete agency over your own body and what you choose to do or not do during the class (and always, at any time, anywhere in life). Injury can happen, in which case, if desired, I will offer support for aftercare or help you to understand why it happened and how to prevent it reoccurring.

I am not a medical professional, if you have mental or physical illnesses that need addressing please seek the appropriate professional support.

You do not have to agree with all of the teachings shared in my work, but please respect them and me when attending my classes. I encourage you to consider and discern for yourself, from an embodied state of awareness, what aligns with you and what does not.

Tolerance + responsibility: We unfortunately live in a society that is intersected by discrimination and inequality. Sometimes, we subconsciously repeat discriminative bias ways of thinking about or treating ourselves and others in accordance with identity (skin colour, gender, ability, sexuality etc). Part of my work is about increasing awareness of our conditioning and working to treat each other in conscious, respectful ways that reduce harm. All my offerings are intended to be welcoming and as safe as is possible, across the intersections of people. I consider it the responsibility of every participate to be aware of potential discriminative behaviour and treatment of others. If you behave in discriminative ways that cause someone, including me, to raise a complaint against you, the parties involved will decide together how to proceed and you could be asked to leave the community.

We must learn together and most importantly take responsibility for our own behaviour towards each other, a process of accountability can be expected.

You can contact me through the details on the contact page if needed.